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Dynamics of Officer/Citizen Encounters

May 8, 2018 @ 8:00 am - 5:00 pm


Police interactions with citizens are in the national spotlight. What previously wouldn’t have made the local paper now makes national news. Officers need tools to effectively engage citizens in a professional manner without compromising their own safety in the process. That’s why Dynamics of Officer/ Citizen Encounters was created. Through guided discussions, video analysis and case studies, participants will examine:

  • Current Research about the Threats to Officer Safety
  • Going Beyond the Buzzwords: A New Look at De-escalation
  • Know Your Authority: Keeping Contacts Lawful
  • Adaptive Decision Making: Tools for Increased Safety
  • What Pushes Your Buttons? Improving Emotional Intelligence
  • Unconditional Respect: An Officer Safety Tool

Open to sworn Law Enforcement Officers

Contact Charlene Miller:


May 8, 2018
8:00 am - 5:00 pm
Event Category:


Hampton Road Criminal Justice Training Academy
805 City Center Blvd
Newport News, VA 23606 United States
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