Dynamics of Officer/Citizen Encounters

Police interactions with citizens are in the national spotlight. What previously wouldn’t have made the local paper now makes national news. Officers need tools to effectively engage citizens in a professional manner without compromising their own safety in the process. That’s why Dynamics of Officer/ Citizen Encounters was created. Through guided discussions, video analysis and case studies, participants will examine:

  • Current Research about the Threats to Officer Safety
  • Going Beyond the Buzzwords: A New Look at De-escalation
  • Know Your Authority: Keeping Contacts Lawful
  • Adaptive Decision Making: Tools for Increased Safety
  • What Pushes Your Buttons? Improving Emotional Intelligence
  • Unconditional Respect: An Officer Safety Tool

Duration: 8 Hours

Upcoming Courses


Event Venue Date
Dynamics of Officer/Citizen Encounters Noblesville, IN
  • April 15, 2021 8:00 am
Dynamics of Officer/Citizen Encounters **MCOLES Approved for 302 Funds** Mason, MI
  • September 21, 2021 8:00 am

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Meet the Trainers

John Bostain
Matt Tout
Rick Taylor
Dennis Valone
Michael Warren
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