Dynamics of Officer/Citizen Encounters

Police interactions with citizens are in the national spotlight. What previously wouldn’t have made the local paper now makes national news. Officers need tools to effectively engage citizens in a professional manner without compromising their own safety in the process. That’s why Dynamics of Officer/Citizen Encounters was created. Through guided discussions, video analysis and case studies, participants will examine:

  • Current Research about the Threats to Officer Safety
  • Think CLEAR: 5 Keys to Officer Safety and Performance
  • Communication: It’s About More Than Just Talking
  • Know Your Authority: Keeping Contacts Lawful
  • Emotional Intelligence: The Most Important Tool on Your Tool Belt
  • Adaptive Decision Making: Tools for Increased Officer Safety

Duration: 8 Hours

Upcoming Courses

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Event Venue Date
Dynamics of Officer/Citizen Encounters Georgia: Smyrna
  • October 12, 2021 8:00 am
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Dynamics of Officer/Citizen Encounters - CLOSED COURSE - Please contact us to host this course Michigan: New Boston
  • October 19, 2021 8:00 am
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Dynamics of Officer/Citizen Encounters Florida: Clermont
  • October 20, 2021 8:00 am
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COMBO: Dynamics of Officer/Citizen Encounters + De-Escalation: Strategies for Best Possible Outcomes Florida: Clermont
  • October 20, 2021 8:00 am
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Dynamics of Officer/Citizen Encounters - CLOSED COURSE - Please contact us to host this course Michigan: New Boston
  • October 21, 2021 8:00 am
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Dynamics of Officer/Citizen Encounters **MCOLES Approved for 302 Funds** Michigan: Mason
  • December 7, 2021 8:00 am
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Dynamics of Officer/Citizen Encounters Colorado: Fort Collins
  • January 13, 2022 8:00 am
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Meet the Trainers

John Bostain
Matt Tout
Rick Taylor
Dennis Valone
Michael Warren
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