“A good process can lead to good outcomes, but it doesn’t guarantee them.” -Seth Godin We have said it before, but it bears repeating – we think that the folks in law enforcement are some of the best, most dedicated individuals on the planet. Those that we are blessed to interact with are professionals committed …
If there is a group that can identify somewhat with those in law enforcement today it is has to be umpires. You may be wondering (and rightfully so) what connection that umpires have with the honorable folks working the frontlines keeping our communities safe – I’ll do my best to explain. A few weeks ago, …
I am a baseball fan. Some might even call me (accurately?) a baseball dork. I love the game. And I love the stats. I love the quirkiness of some of the players and the rituals some go through before and during games. To me, it truly is America’s pastime. One of the basic components of …
How do you want to be remembered; by whom and for what? These questions are more important than you can know right now. If policing is not just a job but a calling for you, these questions will matter when you are no longer on the field of play. Dr. Kevin Gilmartin, a psychologist, former …
What is the desired outcome of your officer’s daily activities? What does a successful day in the life of a dispatcher look like? What needs to happen to declare the efforts of your investigators a success? More importantly, do your people know? Too often our folks go about their business with no real understanding of …
Every day we are exposed to an endless amount of information. Much of that information is of limited value. The questions is, what do we do with the information that does have value? Do we actually apply the things we’ve learned? You see, the problem is not that we’re not learning, it is that we’re …
When someone dials 911 they are not expecting average! In their hour of need, they are expecting our best effort – always. Whether it’s the 911 operator, the police officer, the fire fighter, or EMS, the caller is expecting the best of the best. Average is about the best of the worst. Yet what is …
I would like to thank Michael Warren and Command Presence for giving me the opportunity to submit a guest post. Full disclosure, I have known Michael for a decade. He is an incredible trainer and an innovative police-thinker. I have learned so much from him over the last ten years. A common theme in most …
Author and founder of the Table Group, Patrick Lencioni, describes one of the most important roles of a CEO as being the “CRO – Chief Reminding Officer”. Never is that role more important than during a crisis. To say the Law Enforcement profession has been in crisis mode during most of 2020 would be a …
We love America! All of our Command Presence Instructors are either current or former law enforcement officers and many are military veterans. We believe that America is the greatest country on earth, and we are blessed to live here. So, we definitely enjoyed the 4th of July holiday and celebrated our freedom. As I was …