Michael Warren

Balls and Strikes

I am a baseball fan. Some might even call me (accurately?) a baseball dork. I love the game. And I love the stats. I love the quirkiness of some of the players and the rituals some go through before and during games. To me, it truly is America’s pastime. One of the basic components of …

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Communication: It’s About Time to Remove the Reactionary Gap from Training

In an earlier blog entitled “It’s Time to Think CLEAR About Officer/Citizen Encounters”, we introduced you to an approach to police interactions designed to increase officer safety while simultaneously increasing the quality of contacts officers have with the public.  Each letter in C.L.E.A.R. represents a critical element in officer safety.  Today I want to talk …

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Commander’s Intent

What is the desired outcome of your officer’s daily activities? What does a successful day in the life of a dispatcher look like? What needs to happen to declare the efforts of your investigators a success? More importantly, do your people know? Too often our folks go about their business with no real understanding of …

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